From Patch Repairs to Full Replacement — Coast 2 Coast Secures What’s Fair

Final Settlement: $53,997.14

Initial Incident

After a hurricane, our insured—a general contractor—struggled with an uncooperative desk adjuster who refused to approve full repairs for the damaged building materials, offering only a partial and unfair settlement.

The Insurance Company’s Response

  • Refused to approve full replacement of damaged materials.
  • Offered only $18,567.98 instead of the requested $27,000.
  • Desk adjuster was dismissive and unprofessional throughout communication.
  • Ignored clear policy language requiring full replacement of covered damage.

How We Helped

Coast 2 Coast Adjusters stepped in and took immediate action:

  • Reviewed all claim documentation and identified missed damages.
  • Wrote a fair estimate reflecting complete replacement per policy.
  • Invoked appraisal to ensure an unbiased and accurate settlement.
  • Negotiated on behalf of the insured until a fair amount was reached.

The Final Result

Settlement Achieved: $53,997.14
The claim was settled in appraisal for $53,997.14, allowing our client to fully replace all damaged building materials instead of patching over the problem.

Conclusion

Proper representation ensures that insurance companies honor their commitments. Coast 2 Coast made sure our client received the full settlement they deserved.

Initial Offer: $18,567.98
Final Settlement: $53,997.14
Total Increase: $35,429.16
Percentage Increase: 190.92%