Final Settlement: $20,000.00
Initial Incident
Our client suffered a shower pan leak in the master bathroom, causing water and mold damage. Despite clear evidence, the insurance company refused to recognize the full scope of loss.
The Insurance Company’s Response
- Extended coverage only for the bathroom area, ignoring related damage.
- Issued a low payout of $3,091.56 despite a $10k water and $10k mold cap.
- Refused to review the mold protocol or additional documentation.
- Assigned a rude and uncooperative desk adjuster unwilling to reassess the claim.
How We Helped
Coast 2 Coast Adjusters stepped in and took immediate action:
- Advocated firmly for the insured through detailed documentation and clear communication.
- Submitted mold reports, photos, and protocols to prove the full extent of damage.
- Escalated the claim to a supervisor after the initial adjuster’s misconduct.
- Negotiated full policy limits for both water and mold coverage.
The Final Result
Settlement Achieved: $20,000.00
Persistence and experience paid off — the claim was settled for the full limits of $20,000, restoring the homeowner’s faith in fair representation and the claims process.
Conclusion
When insurance companies say “no,” Coast 2 Coast finds a way to “yes.” With strong evidence and persistence, we secured full compensation for our client.
Initial Offer: $3,091.56
Final Settlement: $20,000.00
Total Increase: $16,908.44
Percentage Increase: 547.16%
