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Major Water Loss – Carrier Offered $6,667.25, We Settled for $126,764.02

Final Settlement: $126,764.02

Initial Incident

One of the worst ways to start a morning is stepping out of bed into standing water. That’s exactly what happened to this homeowner — waking up to a major water loss inside their home. The damage was extensive and required immediate action. But what followed next made matters even worse.

The Insurance Company’s Response

After inspecting the damage, the insurance company issued an undisputed payment of just $6,667.25. Their adjuster not only failed to account for large portions of the damage, but also:

  • Omitted dozens of critical line items necessary for full restoration
  • Refused to respond to the homeowner’s authorized public adjuster
  • Provided a severely underdeveloped estimate that didn’t reflect the true scope of loss
  • Lacked clear communication or collaboration, requiring escalation to a supervisor

How We Helped

Once we took over the claim, Coast 2 Coast Adjusters:

  • Completed a full inspection of the damage and created a comprehensive estimate
  • Identified and documented every missing element in the insurer’s scope
  • Escalated the claim above the desk adjuster due to their unwillingness to communicate
  • Negotiated directly with claims management to ensure the insured received a fair settlement

The Final Result

Settlement Achieved: $126,764.02
That’s a staggering 1,801.39% increase from the initial offer — a difference of more than $120,000. Without professional representation, this homeowner would have been left with a massive financial gap.

Conclusion

When insurance companies undervalue a claim or ignore communication, it can leave policyholders feeling powerless. Coast 2 Coast Adjusters knows how to push back, escalate, and get results — ensuring you’re made whole after a devastating loss.

Initial Offer: $6,667.25
Final Settlement: $126,764.02
Total Increase: $120,096.77
Percentage Increase: 1,801.39%

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