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Repeat Client, New Claim – Water Damage in Rental Property Underpaid by Insurer

Final Settlement: $26,914.12

Initial Incident

A valued repeat client reached out to us regarding one of his rental properties. His tenant reported standing water on the floor in the master bathroom. Upon further inspection, it was clear that the water had:

  • Damaged the bathroom vanity cabinets
  • Spread into adjoining rooms, affecting additional flooring and materials

The Insurance Company’s Response

Despite the extent of the damage, the insurance company underpaid the claim by a wide margin. They issued a check for just $3,592.89, which:

  • Only covered the cost of the damaged vanity
  • Completely ignored the water migration into other areas of the home

This left our client with a rental property in need of serious repairs—and a settlement that didn’t come close to covering it.

How We Helped

Because of the success we had on a previous claim, this client trusted us again to get results—and we delivered.

Our process included:

  • Conducting a thorough inspection to assess the full scope of the damage
  • Creating a detailed estimate that included all affected areas, not just the bathroom
  • Negotiating directly with the insurance company using supporting documentation and policy language

The Final Result

After persistent follow-up and negotiation, the insurer agreed to issue new money in the amount of $23,321.23, bringing the total claim settlement to $26,914.12.

  • That’s a 649.10% increase over the initial payment

Conclusion

Our client had already experienced the value of having expert representation—and this case proved it again. Whether it’s your home or your investment property, getting paid what you’re owed shouldn’t be a battle. We handle the fight so you don’t have to.

Initial Offer: $3,592.89
Final Settlement: $26,914.12

Repeat clients know: when it comes to settling insurance claims, it pays to have experts in your corner.

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