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Final Settlement: $37,853.21
Initial Incident
Our client suffered water damage from a broken hose bib. Despite clear evidence of loss, the insurance company ignored the insured’s repeated attempts to get a fair response.
The Insurance Company’s Response
- Denied and ignored communications — no returned calls or emails after 25+ attempts.
- Claimed damages were under deductible, minimizing the true extent of loss.
- Failed to explain the reason for denial or provide clear coverage details.
- Refused to participate in mediation or appraisal, violating fair claims handling standards.
How We Helped
Coast 2 Coast Adjusters stepped in and took immediate action:
- Thoroughly documented all damages and coverage details for the insured’s claim.
- Sent multiple follow-ups and formal demands for mediation and appraisal.
- Pursued every available dispute resolution process under the policy.
- Partnered with a litigation attorney to compel the carrier to pay a fair settlement.
The Final Result
Settlement Achieved: $37,853.21
After legal intervention, the claim was settled swiftly for $37,853.21, providing long-overdue relief and justice to the insured after months of neglect by their insurance company.
Conclusion
When insurance companies ignore their policyholders, Coast 2 Coast steps in to demand accountability. Persistence, documentation, and determination turned an ignored claim into a $37,853.21 settlement — proving that silence won’t stop us.
Initial Offer: $3,190.60 (under deductible)
Final Settlement: $37,853.21
Total Increase: $34,662.61
Percentage Increase: 1,076.66%
