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Water & Mold Loss – Carrier Ignored Mold, We Settled for $20,000

Final Settlement: $20,000

Initial Incident

A water loss led to visible mold damage, but the carrier only paid under deductible and refused to address the mold, leaving the homeowner uncertain and underpaid for significant repairs.

The Insurance Company’s Response

  • Paid under deductible, leaving the insured with $0.
  • Refused to acknowledge or include mold damages.
  • Ignored the mold assessment despite clear evidence.
  • Continued to deny responsibility for proper remediation costs.

How We Helped

Coast 2 Coast Adjusters stepped in and took immediate action:

  • Used our decade of expertise in water and mold mitigation to review the damages.
  • Identified the insurer’s failure to pay for necessary remediation.
  • Guided the insured to demand appraisal for a fair resolution.
  • Represented the insured throughout the process, ensuring maximum policy benefits were secured.

The Final Result

Settlement Achieved: $20,000
The claim settled for $20,000, the maximum payout allowed under the policy, despite the insurer initially paying $0 and refusing to address the mold damages.

Conclusion

This case proves how experience and knowledge make all the difference in claim outcomes. The insurance company’s initial offer was $0, but with Coast 2 Coast’s guidance, the final settlement reached $20,000. That’s a total increase of $20,000—showing why it truly pays to have experts on your side.

Initial Offer: $0
Final Settlement: $20,000
Total Increase: $20,000
Percentage Increase: $20,000

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